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Shopper and Delivery Driver - Instacart

Instacart Shoppers

Posted On: 2021-02-24 (valid until 2021-03-31)

Location(s): Abingdon, VA, 24210

252

Salary: --


PART_TIME CONTRACTOR

About the job

Instacart is looking for great people to join the delivery team who will thrive in a fast-paced dynamic environment, and bring new skills and ideas to the diverse workplace. For this role the basic requirement is a valid license with a car in good condition. There are two different roles for instacart shoppers.

Shoppers receive a digital shopping list from customers then detect those items at an area grocery, before exposure at the customer's door with the products.

Full-service shopper

Full-service shoppers are independent contractors that use the Instacart platform to buy and deliver orders for his or her customers. This chance has many flexibility—you choose which batches you’d wish to shop, with no limit on what percentage batches you'll fulfill.

In-store shopper

In-store shoppers are Instacart employees who, among other things, shop and stage orders in one store at a time. These part-time shoppers work scheduled shifts, up to 29 hours per week. No car is required for this role. Individuals with a medical condition or disability may qualify for reasonable accommodations for in-store shopper roles.

ABOUT THE COMPANY

Instacart is the North American leader in grocery delivery. They attempt to assist make grocery delivery effortless, affordable, and accessible to everyone. Instacart is committed to diversity and providing equal opportunities for independent contractors. Instacart considers qualified individuals without reference to gender, sexual orientation, race, veteran, disability status, or other categories protected by applicable law. Instacart is out there in many cities across the U.S. and Canada.

Basic Requirements

  • 18 years aged or older
  • Eligibility to work in the U.S. or Canada
  • A smartphone with Android 5.0 or later, iOS 9 or later
  • A functioning, registered vehicle (for Full-service Shopper)
  • Vehicle insurance, in accordance with local laws
  • Can lift 30+ pounds
  • Following Instacart’s food safety policies
  • Basic Responsibilities

  • Start the instacart shopper app in android or iPhone and accept the batch
  • Check live chat and other avenues to determine customers’ orders
  • Look through order details to determine what may or may not be available
  • Provide clients with information and help on certain products
  • Respond to questions regarding items, such as fashion products
  • confirm customers’ orders, and inquire into additional requirements
  • Lock customers’ orders, and provide them with delivery timelines
  • Handpick items on customers’ lists, in the right order
  • Ensure that they are properly placed into carts
  • Check items at the end of the picking spree to ensure that no item has been missed
  • Run items through the checkout counter and pay for them through cash or credit/debit cards
  • Pack customers’ items and place them in vehicles
  • Drive vehicles safely to customers’ homes and offices
  • Provide customers with ordered items, and associated bills
  • Collect cash and tender change and receipts
  • Take and respond to calls regarding problems such as incorrect deliveries
  • Handle exchanges and returns through the application, and by following set protocols and regulations
  • Ensure that any negative feedback is taken into account and handled according to company policy
  • Use feedback to improve customer services
  • Create and maintain logs of customer interactions on a daily basis.